Privacy Policy – 2.huilianmaidemo.com

This Privacy Policy (“Policy”) describes how Huaihua Xuda Cross-Border E-Commerce Co., Ltd. (“Company,” “we,” “us,” or “our”) collects, uses, stores, processes, discloses, and protects personal information when users (“you,” “your,” or “data subject”) access or use our website, online store, mobile applications, and any related services (collectively, the “Services”).

This Policy applies to all visitors, users, customers, and others who access or use our Services in connection with our cross-border e-commerce business specializing in mother and baby products and toys. By accessing or using our Services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

1. Scope and Purpose of This Privacy Policy

This Privacy Policy is designed to inform you about:

What types of personal information we may collect
How and why we collect such information
How we use, store, and protect your information
When and with whom your information may be shared
Your rights and choices regarding your personal data
How we manage data relating to children
How cross-border data transfers are handled
How changes to this Policy are communicated

We are committed to protecting personal data and handling it responsibly, transparently, and in accordance with applicable data protection principles.

2. Types of Information We Collect

Depending on how you interact with our Services, we may collect the following categories of information:

2.1 Personal Information You Provide Directly

When you voluntarily interact with our website or Services, you may provide personal information, including but not limited to:

Full name
Username or account identifier
Billing and shipping information
Order and transaction details
Payment-related information (processed through third-party payment providers)
Account login credentials
Preferences related to products or services
Communications you send to us, including inquiries or feedback
Any other information you choose to submit through forms or interactive features

Providing personal information is voluntary; however, certain Services may not be available without providing necessary information.

2.2 Automatically Collected Information

When you visit or use our Services, certain information may be collected automatically through technical means, including:

Internet Protocol (IP) address
Browser type and version
Device type, operating system, and language settings
Access dates and times
Referring and exit pages
Pages viewed and interaction behavior
Approximate geographic location derived from IP address

This information is collected to help us understand how users interact with our Services and to improve functionality and user experience.

2.3 Information from Cookies and Similar Technologies

We may use cookies, web beacons, pixels, and similar technologies to collect information about your browsing activities. Cookies may be session-based or persistent and may be set by us or by third-party service providers.

Information collected through these technologies may include:

User preferences
Shopping cart contents
Login status
Usage patterns and analytics data

You may manage or disable cookies through your browser settings; however, some features of the Services may not function properly if cookies are disabled.

3. How We Use Personal Information

We collect and use personal information for the following purposes:

To provide, operate, and maintain our Services
To process orders, transactions, and payments
To manage user accounts and authenticate users
To deliver products, including mother and baby products and toys
To improve website performance and user experience
To personalize content, product recommendations, and offers
To respond to inquiries, requests, or customer support needs
To detect, prevent, and address technical or security issues
To prevent fraud, abuse, or illegal activities
To comply with applicable legal and regulatory obligations
To conduct internal analysis, research, and service development

We will not use your personal information for purposes incompatible with those described in this Policy without obtaining appropriate consent where required.

4. Legal Bases for Processing Personal Information

Where applicable, we process personal data based on one or more of the following legal grounds:

Your consent
Performance of a contract or steps taken at your request prior to entering into a contract
Compliance with legal obligations
Legitimate business interests, provided such interests do not override your rights and freedoms

5. Disclosure and Sharing of Personal Information

We do not sell personal information. However, we may share personal information under the following circumstances:

5.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

Payment processing
Order fulfillment and logistics
Website hosting and maintenance
Data analytics and performance monitoring
Customer support tools

These service providers are authorized to use personal information only as necessary to perform services for us.

5.2 Legal and Regulatory Requirements

We may disclose personal information if required to do so by law, regulation, court order, or governmental authority, or if such disclosure is necessary to:

Comply with legal obligations
Protect our rights, property, or safety
Protect the rights or safety of users or others
Investigate fraud or security incidents

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or similar transaction, personal information may be transferred as part of the business transaction, subject to applicable data protection requirements.

6. International and Cross-Border Data Transfers

As a cross-border e-commerce company, your personal information may be transferred to, stored in, or processed in jurisdictions outside your country of residence.

When transferring personal data internationally, we take reasonable measures to ensure that such transfers comply with applicable data protection laws and that personal information remains adequately protected.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

Providing Services
Complying with legal obligations
Resolving disputes
Enforcing agreements

When personal information is no longer required, it will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable laws and internal policies.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

9. Children’s Privacy

Our Services include products intended for parents, guardians, and caregivers, including mother and baby products and toys. We do not knowingly collect personal information directly from children without appropriate parental or guardian involvement.

If we become aware that personal information of a child has been collected without appropriate authorization, we will take reasonable steps to delete such information.

10. User Rights and Choices

Depending on applicable laws, you may have certain rights regarding your personal information, including:

The right to access your personal data
The right to correct inaccurate or incomplete information
The right to request deletion of personal information
The right to restrict or object to certain processing activities
The right to withdraw consent where processing is based on consent

Requests will be handled in accordance with applicable legal requirements.

11. Third-Party Links and Services

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of such third parties. We encourage you to review their privacy policies before providing personal information.

12. Cookies and Tracking Technologies

Cookies and similar technologies are used to enhance user experience, analyze usage trends, and administer the Services. You may adjust your browser settings to manage cookies, but disabling cookies may affect functionality.

13. Data Accuracy and User Responsibilities

You are responsible for ensuring that the personal information you provide is accurate, complete, and up to date. Inaccurate information may affect our ability to provide Services effectively.

14. Policy Updates and Changes

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or Services. Updated versions will be posted on our website with a revised “Last Updated” date.

Continued use of the Services after changes become effective constitutes acceptance of the updated Policy.

15. Governing Principles

We adhere to generally recognized data protection principles, including:

Lawfulness, fairness, and transparency
Purpose limitation
Data minimization
Accuracy
Storage limitation
Integrity and confidentiality
Accountability

16. Limitation of Liability

To the extent permitted by applicable law, we shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our Services or from unauthorized access to personal information.

17. Entire Agreement

This Privacy Policy constitutes the entire understanding between you and the Company regarding the collection and processing of personal information in connection with the Services.

18. Language

This Privacy Policy is written in English. In the event of any translation, the English version shall prevail unless otherwise required by law.